Try It At Home With Harper
Try at home with our new luxury concierge delivery service, Harper.*
Sometimes finding the right fit online can be tricky, which is why we’re working with Harper to ensure you find the perfect piece and fit for you. Harper is a luxury concierge service that allows you to order items to your door, to try on at a time and place of your choice.
Their expert fashion personnel can even offer advice - or leave to return in 40 minutes to collect the items you don’t want and for you to pay for those you’d like to keep.
*Available in Greater London only
FAQs
Where is the service available?
If you live in the Greater London area, you can select Harper’s concierge at checkout.
What does it mean to opt-in for styling assistance?
The Harper Concierge personnel are all experienced fashion advisors, and can help you decide which items to keep. If you want to try on alone, they can drop the items and return in 40 minutes.
Can I return my items after the appointment?
Yes, you’d simply have to follow the return process on our online portal here. Please kindly be advised, we do not accept Harper returns in any of our LK Bennett stores.
Is there any obligation to buy?
No, you can try on and keep as much or as little as you’d like - Harper Concierge are there to find you styles that you will love.
How do I pay for my items?
The Harper style advisors can take payment at your door using their secure iZettle machines for the items you wish to keep. You can pay with any of the following card providers: Visa, Mastercard, American Express, JCB, UnionPay, Diners Club, Discover, Maestro, Visa Electron or V pay. Harper also accepts transactions with mobile wallets such as Apple, Samsung and Google Pay.
How long will I have to try on my chosen pieces?
You will have 40 minutes to decide on which LKB pieces you want to keep.